Reference

Privacy Policy for Your Indonesia Account

We collect only the details needed to open your account, check wallet activity with DANA, OVO, GoPay and QRIS, and keep your lobby session working across phone and…

Account data scopeDANA wallet checksCookie choicesSupport contact

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How Our Policy Applies in Indonesia

beruangjp Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy rights can change by local rule, payment rail and account status, so we explain what we collect and why before you send documents or wallet proof. When you create an account, we ask for username, password, contact details and the payment reference needed to

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match DANA, OVO, GoPay or QRIS activity. We use those records to keep your balance accurate, answer support tickets, check unusual logins and settle disputes tied to games such as Speed Baccarat or Crash Games. We do not sell your personal data. If access to certain
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records or account features is restricted, eligibility depends on local law. Where local law permits, you can ask us to correct, copy or erase data that is no longer needed for account, payment or security records.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Contact Us About Privacy Requests

Fast privacy contact matters when a login alert, wallet mismatch or wrong phone number blocks your account flow. We route privacy requests through live chat, email and the account security page, then match your request to the account owner before making changes. Keep your username, registered phone or email, payment reference and device type ready so we can check the record without asking for unrelated personal data.

Team online

Live chat privacy desk

Use live chat inside the lobby from 09:00 to 01:00 WIB and ask for a privacy request. We confirm your username and recent wallet reference before discussing account data.

Email record requests

Send privacy questions to our support email with your username, registered contact and the change you want. We answer with the next account check and any document step needed.

Account security page

Open Account > Security > Privacy Request after login to ask for a data copy, correction or contact update. This path helps us connect the request to your active session.

DATA CARE

Data Handling Behind Your Account

Clear data handling lets you open an account with fewer surprises. We keep account creation, login, cookie and transaction records separated by purpose, so a QRIS receipt check does not expose game…

Account opening data

We collect your username, password, contact detail and device signal during account creation. These details help us secure login, reset access and stop another person from changing your wallet contact.

Wallet record checks

DANA, OVO, GoPay and QRIS records are stored as payment references, time stamps and account names. We use them to match deposits and payouts, not to view your full wallet balance.

Cookie controls

Cookies keep your session active, remember language choice and detect repeated failed logins. You can clear browser cookies on your phone, then log in again to rebuild a fresh session.

Device security signals

We record device type, browser version, IP range and login time when you access the lobby. If a new device appears, support may ask extra questions before changing private account data.

Retention timing

Game records from Speed Baccarat, Monopoly Live, Boxing Betting and Crash Games are kept with transaction data when needed for balance checks, dispute handling or legal record duties.

Correction workflow

To correct a phone, email or wallet name, start from Account > Security > Privacy Request or live chat. We compare your request with recent login and payment records before updating.

Privacy Questions Before You Join

Before you open an account, you may want to know exactly what we see, who can access it and how to ask for a change. These answers focus only on privacy policy matters: account data, payment records, cookies, login checks and contact paths. If your question involves a live balance or a payout ticket, support will still verify identity before discussing private account details.

We ask for the details needed to create and protect your account: username, password, phone or email, login device and wallet references. We add transaction records only when you use DANA, OVO, GoPay or QRIS.

We do not see your full wallet balance. We record payment references, account names, time stamps and status messages that help us match deposits or payouts to your account without checking unrelated wallet activity.

Cookies keep you signed in, remember language preference and help us spot repeated failed logins. You can clear cookies through your browser settings, but you may need to log in again afterward.

Yes, you can ask through Account > Security > Privacy Request or live chat. Some payment and security records must be kept for a period, and access to deletion depends on local law.

Privacy requests are handled by support and security staff who need access for that task. We connect each request to your username, time stamp and verification step so the handling trail is clear.

We keep records for as long as needed to operate your account, settle payment checks, answer disputes and meet legal record duties. When a record is no longer needed, we aim to remove or anonymise it.

Round records for Speed Baccarat, Super Bingo, Mega Fishing or similar rooms may be linked to your account when needed for balance checks or disputes. We do not use those records to sell personal data.

Privacy Policy for Your Indonesia Account

Contact Us About Privacy Requests

Live chat privacy desk

Email record requests

Account security page

Data Handling Behind Your Account

Account opening data

Wallet record checks

Cookie controls

Device security signals

Retention timing

Correction workflow

Privacy Questions Before You Join

01 What data do you collect when I open an account?

02 Do you see my full DANA, OVO, GoPay or QRIS balance?

03 How do cookies affect my privacy on beruangjp?

04 Can I ask you to change or erase my account data?

05 Who can read my privacy request?

06 How long do you keep account records?

07 Will game activity be linked to my identity?

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